The Phocuswright Conference 2024

Kayak's Steve Hafner on strategies for weighing opportunity and risk
News / Online
Kayak's Steve Hafner on strategies for weighing opportunity and risk
By Morgan Hines | December 19, 2024
The Kayak co-founder gambles in his own life but is a bit more careful with business decisions, as he explained on Center Stage at The Phocuswright Conference.  Read More
AI agents in development demonstrate the potential for travel
News / Technology
AI agents in development demonstrate the potential for travel
By Mark Frary | December 18, 2024
Michael Gulmann, Mark Losey, Noreen Henry and Terry Jones discuss AI agents and their impact on the travel industry at The Phocuswright Conference. Read More
Troop founder on travel tech disruption and group travel growth
News / Distribution
Troop founder on travel tech disruption and group travel growth
By Linda Fox | December 17, 2024
Dennis Vilovic, founder and co-CEO of Troop, believes group travel could increase by 30% next year despite pressure from some large corporations for employees to return to the office full time. Read More
How simplified cross-border payments can empower both travel brands and travelers
From Our Partners / Technology
How simplified cross-border payments can empower both travel brands and travelers
By PhocusWire | December 17, 2024
Now as it enters its second decade of operation, TerraPay is leaning into its digital-first solutions for cross-border payments to fuel its growth around the globe.   Read More
Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024
Interview / Technology
Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 16, 2024
Founded in 2003, Juniper Travel Technology offers solutions for online travel agencies, destination marketing companies, bedbanks, airlines, wholesalers and cruises, with clients in more than 50... Read More
Travel industry collaboration needed to reduce friction
News / Technology
Travel industry collaboration needed to reduce friction
By Morgan Hines | December 16, 2024
For the travel industry as a whole, removing friction and leaving customers satisfied is the real goal, according to Decius Valmorbida, president of travel at Amadeus. Read More
Using tech to improve claims processing, servicing in travel insurance
From Our Partners / Online
Using tech to improve claims processing, servicing in travel insurance
By PhocusWire | December 13, 2024
And as the industry grows, so does demand for travel insurance, according to Robert Gallagher, chief operating officer and head of the Americas at Travel Guard, the portfolio of travel insurance and... Read More
Travel M&A activity heating up as experts see readiness in buyers, sellers
News / Startups
Travel M&A activity heating up as experts see readiness in buyers, sellers
By Morgan Hines | December 13, 2024
In comparison to last year, Matt Zito and Min Liu said the travel investment and acquisition environment has been more active, in part due to better macroeconomic conditions.  Read More
What Expedia Group's travel trends report signals for the year ahead
From Our Partners / Online
What Expedia Group's travel trends report signals for the year ahead
By PhocusWire | December 12, 2024
Expedia Group shares the results of its latest consumer trend report that combines data from Expedia, Hotels.com and Vrbo with a study of 25,000 travelers from 19 countries. Read More
Sabre CEO Kurt Ekert talks intermediary opportunity and company growth
News / Distribution
Sabre CEO Kurt Ekert talks intermediary opportunity and company growth
By Mark Frary | December 12, 2024
Sabre CEO and president Kurt Ekert doesn't believe AI is a threat to the global distribution system and can't see the demise of traditional airline distribution any time soon. Read More
Arena - Launch pitch at The Phocuswright Conference 2024
Interview / Startups
Arena - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 11, 2024
Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More
Phocuswright turns 30: Industry veterans look back and ahead
News / Technology
Phocuswright turns 30: Industry veterans look back and ahead
By Morgan Hines | December 11, 2024
Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come.  Read More
Steve Singh on evolution from archaic systems to perfect trip
News / Technology
Steve Singh on evolution from archaic systems to perfect trip
By Linda Fox | December 10, 2024
Steve Singh, an investor in Center, Otto, Troop and Spotnana, discusses how AI, cloud technology and open architecture will modernize business travel booking and why he feels "energized" by emerging... Read More
How a Turkish online travel agency is tackling expansion challenges and AI strategy
News / Online
How a Turkish online travel agency is tackling expansion challenges and AI strategy
By Linda Fox | December 9, 2024
Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More
Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024
Interview / Technology
Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024
By PhocusWire | December 6, 2024
Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More