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Expedia Group creates two new divisions to be led by Paredes, Schulze
News / Online
Expedia Group creates two new divisions to be led by Paredes, Schulze
By Mitra Sorrells | February 21, 2024
The two new divisions replace Expedia for Business, which has been led by Ariane Gorin, who becomes CEO in May.   Read More
Study: How AI boosts digital advertising and direct bookings
News / Technology
Study: How AI boosts digital advertising and direct bookings
By Derek Catron | February 21, 2024
Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found.   Read More
With speculation of a sale in the air, Tripadvisor reports record revenue driven – again – by Viator
News / Online
With speculation of a sale in the air, Tripadvisor reports record revenue driven – again – by Viator
By Mitra Sorrells | February 14, 2024
Two days after announcing it has created a special committee and retained a mergers and acquisition advisory firm, Tripadvisor reported an all-time high for revenue in 2023 led by a 49% growth in... Read More
Google sunsets two ad products designed to help hotels during COVID
News / Online
Google sunsets two ad products designed to help hotels during COVID
By Mitra Sorrells | February 6, 2024
Google said the products are being eliminated in part because they rely on third-party cookies, which will be phased out later this year, and also because usage has declined as travel volumes have... Read More
Q&A: Carnival Cruise Line president Christine Duffy
News / Online
Q&A: Carnival Cruise Line president Christine Duffy
By Mitra Sorrells | February 2, 2024
Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely... Read More
Assessing the effectiveness of influencer marketing in travel
News / Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines | February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers. Read More
European regulators eye Booking.com under Digital Services Act
News / Online
European regulators eye Booking.com under Digital Services Act
By Linda Fox | January 18, 2024
The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More
Sojern lays off staff company-wide
News / Online
Sojern lays off staff company-wide
By Mitra Sorrells | December 12, 2023
The company is not saying how many people have been laid off but said the cuts affect 20% of its staff "across various departments and levels." Read More
3 ways to elevate your hotel sales strategy for 2024
From Our Partners / Online
3 ways to elevate your hotel sales strategy for 2024
By Maria Taylor - Amadeus Hospitality | November 28, 2023
Technology and data are critical components to boosting hotel performance, and now is the time for hoteliers to solidify their strategies for the year ahead. Read More
Airbnb, Mondee moves signal role of acquisitions in travel's race for AI
News / Technology
Airbnb, Mondee moves signal role of acquisitions in travel's race for AI
By Morgan Hines & Linda Fox | November 17, 2023
Last week's acquisitions by Airbnb and Mondee reflect a business strategy of chasing speed as the travel industry heads enter the AI race. Read More
How to capture Gen Z travelers’ interest on social media
News / Online
How to capture Gen Z travelers’ interest on social media
By Morgan Hines | November 14, 2023
Meta, Snap Inc. and Hostelworld share steps to take for brands looking to attract a younger traveling audience on social media. Read More
Try before you buy: How augmented reality can drive travel bookings
From Our Partners / Technology
Try before you buy: How augmented reality can drive travel bookings
By Cathy Walsh | November 9, 2023
While traditional online travel marketing such as video targets a largely passive audience, augmented reality inspires engagement via immersive content worth sharing.  Read More
Microsoft and Tripadvisor on what OpenAI’s DevDay product announcements mean for travel
News / Technology
Microsoft and Tripadvisor on what OpenAI’s DevDay product announcements mean for travel
By Mitra Sorrells | November 8, 2023
In PhocusWire's fourth Let's Hear It! LinkedIn Audio event, Tripadvisor head of data Rahul Todkar and Microsoft regional vice president for advertising Pablo Laucirica unpack the meaning of OpenAI's... Read More
Expedia ad concerns in search results raised in antitrust suit
News / Online
Expedia ad concerns in search results raised in antitrust suit
By Linda Fox | November 3, 2023
Comments from Expedia Group chair Barry Diller have surfaced during the Google antitrust trial. Read More
Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More