American Airlines

Airlines see less turbulence in accelerating NDC adoption
News / Distribution
Airlines see less turbulence in accelerating NDC adoption
By Derek Catron | December 11, 2023
Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year.   Read More
AmTrav's Klee on saving third-party air distribution in business travel
News / Distribution
AmTrav's Klee on saving third-party air distribution in business travel
By Morgan Hines | December 6, 2023
AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers.  Read More
Getting beyond the impasse between airlines and the corporate travel community
News / Distribution
Getting beyond the impasse between airlines and the corporate travel community
By Linda Fox | October 6, 2023
Frustration between airlines trying to seek more modern ways to sell their products and corporate travel managers who feel left behind bubbled over this week at the Institute of Travel Management... Read More
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
News / Distribution
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
By Linda Fox | September 28, 2023
The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More
Skiplagging isn’t likely to stop anytime soon, even if airlines fight it
News / Online
Skiplagging isn’t likely to stop anytime soon, even if airlines fight it
By Morgan Hines | September 5, 2023
While the practice is nothing new, a lawsuit by American Airlines puts skiplagging back in the headlines and raises questions about why it persists. Read More
Are airline patents a mark of industry innovation?
News / Technology
Are airline patents a mark of industry innovation?
By Linda Fox | August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More
American Airlines plans NDC acceleration
News / Distribution
American Airlines plans NDC acceleration
By Robert Silk – Travel Weekly | July 31, 2023
Buoyed by early success with its NDC strategy, American Airlines is gearing up to remove more fares from legacy GDSs. Read More
How AI is enabling self-service round-the-world trip planning
News / Technology
How AI is enabling self-service round-the-world trip planning
By Derek Catron | June 29, 2023
A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot.   Read More
Airlines' NDC plans complicate travel advisor efforts
News / Distribution
Airlines' NDC plans complicate travel advisor efforts
By Robert Silk – Travel Weekly | May 3, 2023
Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More
GBTA survey shows buyer frustration with NDC drive
News / Distribution
GBTA survey shows buyer frustration with NDC drive
By Michael B. Baker - BTN | May 1, 2023
More than 80% of buyers said they still need more education about NDC and airline retailing and distribution, and about half said their TMC lacks sufficient information on NDC. Read More
Air Canada launches diverse NDC approach to distribution
News / Distribution
Air Canada launches diverse NDC approach to distribution
By Linda Fox | April 19, 2023
The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
Journera TripSignals
News / Technology
Journera debuts TripSignals platform to connect travel data
By Derek Catron | April 14, 2023
Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish.   Read More
American Airlines op-ed
Opinion / Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav | April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it. Read More
Airlines brace for summer chaos as wider tech issues remain
News / Technology
Airlines brace for summer chaos as wider tech issues remain
By Linda Fox | April 11, 2023
Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in February that it was reducing its 2023 summer schedule by 34,000 flights. Read More