British Airways

News / Distribution

Flexible payment options are boosting traveler confidence

By Linda Fox | June 29, 2021

Travelers could opt for buy-now-pay-later schemes because of the risk of cancellations and painful refund processes. Read More

News / Technology

VIDEO: System security in travel is a constant battle

By PhocusWire | June 11, 2021

We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More

Interview / Distribution

How I Got Here, episode 65 - Alex Cruz of British Airways

By PhocusWire | May 20, 2021

Alex Cruz admits that his career has been centered around people "betting on me" as a leader of businesses, as he tells Mozio's David Litwak and Kevin May of PhocusWire. Read More

News / Technology

Airports must lose check-in desks, reduce touchpoints

By Linda Fox | May 17, 2021

The aviation industry has missed past opportunities to create a more automated passenger journey. Read More

News / Distribution

IATA chief Willie Walsh says zero-risk approach from government is not possible

By Linda Fox | April 21, 2021

Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More

News / Technology

SITA cyber attack accesses passenger data for multiple airlines

By Mitra Sorrells | March 5, 2021

Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer programs was accessed in the attack. Read More

News / Technology

Airlines need new data sources to predict demand and gain flexibility

By Linda Fox | January 7, 2021

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More

News / Distribution

VIDEO: How the pandemic might impact travel loyalty programs

By Linda Fox | January 5, 2021

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

Opinion / Distribution

Five ways airline loyalty might look different in 2021

By Mark Ross-Smith | November 4, 2020

Given the industry-destroying events of 2020, what will airline loyalty programs look like 12 months from now? Read More

News / Technology

British Airways sees data breach fine significantly reduced

By Linda Fox | October 20, 2020

The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More

News / Technology

British Airways taps fintech startup Banked for new loyalty offering

By Jill Menze | August 11, 2020

Through the partnership, British Airways Executive Club members who make an online purchase with a Banked merchant can collect Avios during checkout. Read More

News / Distribution

Lufthansa Group airlines to be removed from Sabre as pair fail to reach distribution agreement

By Linda Fox | May 14, 2020

Lufthansa and Sabre have been wrangling over distribution costs since 2015 - now the group's airlines are to be removed from the latter's global distribution system. Read More

News / Distribution

Are the tech giants coming for airlines?

By Linda Fox | May 4, 2020

Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More

News / Distribution

Investors on travel survivors, pent-up demand and bailouts

By Linda Fox | April 2, 2020

Seeking Alpha asked some of its marketplace authors to comment on the outlook for travel stocks, the likelihood of travel returning to pre-coronavirus levels and the segments that might come... Read More

News / Distribution

Travel value chain under scrutiny as airlines get bailouts and intermediaries plead for help

By Linda Fox | March 26, 2020

IATA's mention of the value chain has faced significant criticism in the past week from some areas of the intermediary community, seemingly for acting in isolation. They believe the industry is in this... Read More

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