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PhocusWire's in-depth coverage of the cruise sector, featuring news, analysis, interviews, research and more on cruise operators, ships and their use of technology.

STARTUP STAGE: NowBoarding is a commission-free distribution platform for travel brands
Interview / Startups
STARTUP STAGE: NowBoarding is a commission-free distribution platform for travel brands
By Mitra Sorrells | March 22, 2024
NowBoarding was founded by Christopher Moss, who previously founded Psngr1, a business travel management tool acquired by travel technology firm Snowfall in 2022. Read More
Plusgrade gets investment from General Atlantic to fuel growth, M&A
News / Online
Plusgrade gets investment from General Atlantic to fuel growth, M&A
By Mitra Sorrells | March 5, 2024
Founded in 2009, Plusgrade provides ancillary revenue solutions and loyalty expertise for travel suppliers, with more than 200 customers across a variety of sectors. Read More
Let’s not love our favorite destinations to death!
Opinion / Online
Let’s not love our favorite destinations to death!
By Gaurav Bhatnagar - TBO.com | February 8, 2024
TBO.com co-founder Gaurav Bhatnagar says the travel industry needs to stop pointing fingers at governments and tourism boards and instead take responsibility - and action - to reduce overtourism. Read More
Q&A: Carnival Cruise Line president Christine Duffy
News / Online
Q&A: Carnival Cruise Line president Christine Duffy
By Mitra Sorrells | February 2, 2024
Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely... Read More
Assessing the effectiveness of influencer marketing in travel
News / Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines | February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers. Read More
Tripadvisor's Goldberg talks strategy, AI potential and digital marketing
News / Online
Tripadvisor's Goldberg talks strategy, AI potential and digital marketing
By Linda Fox | January 10, 2024
At The Phocuswright Conference 2023, Tripadvisor CEO Matt Goldberg discussed the importance of the brands working together and how its generative AI initiatives are developing. Read More
What travel companies should consider for their generative AI strategy
From Our Partners / Online
What travel companies should consider for their generative AI strategy
By PhocusWire | January 9, 2024
Oliver Wyman advises travel companies to analyze their data, listen to customers and interact with them early on in the travel planning stages as part of their generative AI strategy. Read More
Mobi - Launch pitch at The Phocuswright Conference 2023
Interview / Technology
Mobi - Launch pitch at The Phocuswright Conference 2023
January 2, 2024
Mobi founder and CEO Anna Jaffe explained the company's agent-facing collaborative artificial intelligence platform during the Launch competition at the Phocuswright Conference. Read More
How hotels can use ancillaries to drive personalization and loyalty
From Our Partners / Online
How hotels can use ancillaries to drive personalization and loyalty
By PhocusWire | December 18, 2023
Plusgrade’s Paul Rantilla discusses the company’s recent acquisitions of Upstay and Points, and how it is now accelerating efforts to help hospitality companies drive revenue through ancillaries. Read More
AON Affinity Travel Practice on the role of a travel insurance broker
From Our Partners / Online
AON Affinity Travel Practice on the role of a travel insurance broker
By PhocusWire | December 18, 2023
AON Affinity Travel Practice president Beth Godlin explains how the company serves as a consultant to its clients to help them design and administer travel protection plans. Read More
Weeva - Launch Pitch at the Phocuswright Conference 2023
Interview / Startups
Weeva - Launch Pitch at the Phocuswright Conference 2023
By PhocusWire | December 14, 2023
Weeva, one of PhocusWire's Hot 25 Travel Startups for 2024, is a holistic business sustainability management company. Read More
TUI plans global booking platform rollout in 2024
News / Technology
TUI plans global booking platform rollout in 2024
By Linda Fox | December 6, 2023
TUI Group is developing a single global sourcing and booking platform that has been launched in Belgium and will be extended to more markets in 2024. Read More
Expedia has given $1.5M in grants to nonprofits as part of new fund
News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
Princess Cruises' John Padgett talks technology and creating value
News / Technology
Princess Cruises' John Padgett talks technology and creating value
By Arnie Weissmann - Travel Weekly | November 21, 2023
John Padgett led development of the MagicBand for Disney and the Ocean Medallion for Princess Cruises, where he is now president. Read More
Hot 25 Travel Startups for 2024: SquadTrip
Interview / Startups
Hot 25 Travel Startups for 2024: SquadTrip
By PhocusWire | November 14, 2023
SquadTrip’s B2B software-as-a-service helps travel agents save time managing group with an all-in-one marketing, booking and payment platform. Read More
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