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News / Online

Booking.com dominates review market share but is losing ground to Google

By Linda Fox | September 20, 2023

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels. Read More

News / Online

How Chinese OTAs turned around 3 years of COVID isolation

By Gary Bowerman - Phocuswright | July 24, 2023

Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years. Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

News / Online

Trip.com Group sees signs of optimism despite revenue drop in Q2

By Mitra Sorrells | September 22, 2022

Trip.com Group's total revenue in the second quarter of this year came in at $598 million, down 32% from the same period in 2021 and down 2% compared to the prior quarter. Read More

News / Distribution

Tiqets expands distribution with Trip.com Group integration

By Mitra Sorrells | July 5, 2022

Trip.com Group becomes the newest of Tiqets' 3,000 distribution partners, with another new APAC-based partner expected to be announced next week. Read More

News / Online

Trip.com Group revenue remains steady, air ticket bookings rise in Q1 2022

By Jill Menze | June 28, 2022

The COVID-19 resurgence in China impacted Trip.com Group’s operations for the first quarter of 2022, with net revenue remaining flat year-over-year. Read More

News / Online

Trip.com Group's overseas brands rebound as China remains closed

By Linda Fox | March 24, 2022

Executive chairman James Liang says the company will emerge stronger from the pandemic. Read More

News / Distribution

Linktivity's mission to digitize Japan’s transportation and activity suppliers

By Mitra Sorrells | January 27, 2022

The company, originally a subsidiary of Japanese OTA Veltra, has grown its supplier count from five to more than 100 since the start of the pandemic. Read More

News / Online

Bryan Dove steps down as Skyscanner CEO

By Kevin May | June 1, 2020

Moshe Rafiah is to take on the CEO role at Skyscanner following a decision made by Bryan Dove to leave the business for family reasons. Read More

News / Online

Trip.com Group revenue drops over 40% in Q1, expects steeper decline in Q2

By Mitra Sorrells | May 28, 2020

The company is bracing for continued losses but says it is seeing signs of recovery in domestic travel. Read More

Opinion / Technology

Trip.com Group's James Liang: Mobile apps could help to contain epidemics

By James Liang - Trip.com Group | March 20, 2020

Trip.com Group chairman James Liang explains how a mobile app could be used to address issues related to travel during crises such as the current one caused by the COVID-19 coronavirus. Read More

News / Online

Q&A: Trip.com Group's Jane Sun on weathering the coronavirus storm in China

By Yeoh Siew Hoon - WebInTravel | March 18, 2020

The travel giant's boss talks about the measures taken to get the company through the storm – pay cuts, cancellations guarantees, remote work and providing the right information to customers – and what... Read More

Interview / Online

In The Big Chair - Bryan Dove of Skyscanner

By Linda Fox | January 29, 2020

The Skyscanner boss talks to PhocusWire about being a CEO, the company's recent development into a marketplace and sustainability. Read More

News / Online

MakeMyTrip takes next step in quest to become travel super app

By Mitra Sorrells | January 9, 2020

MakeMyTrip now displays destination videos with booking links in its mobile apps, as part of its effort to be a travel super app. Read More

Interview / Online

How I Got Here, episode 19 - Fritz Demopoulos of Qunar

By PhocusWire | January 9, 2020

Fritz Demopoulos, co-founder and ex-CEO of Qunar (now head of Queen's Road Capital), talks to Mozio's David Litwak and Kevin May from PhocusWire about how he created a travel startup in China. Read More

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