Emirates

News / Technology

Wi-Fi now on 82 airlines, system upgrades on the rise

By Jill Menze | January 30, 2018

In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More

News / Distribution

Travelport expands merchandising tool to more than 250 airlines

By Mitra Sorrells | January 22, 2018

More than 250 airlines are now using Travelport’s Rich Content and Branding merchandising tool to market branded fares and ancillaries. Read More

News / Online

Mixed results as airlines tackle social media-led customer service

By Mitra Sorrells | January 12, 2018

As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries. Read More

News / Technology

Adapt to digital or perish, airline leaders warn

By Marisa Garcia | September 8, 2017

Attendees at this week's Aviation Festival in London received strong advice from fellow business leaders to sharpen up not only their digital platforms but also their data management infrastructure to Read More

News / Technology

In a mobile-only world, will airlines charge for web bookings?

By Viewpoints | June 16, 2017

Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More

News / Distribution

Emirates opens store on China's Alitrip via NDC connection

By Michele McDonald | June 15, 2017

Emirates opened a Flagship Store on Alitrip, the travel subsidiary of Chinese e-commerce giant Alibaba, enabling the distribution of it flights and rich content directly to Chinese consumers. The d Read More

News / Distribution

To innovate and survive, airlines need to stop flying buggy whips and beating dead horses

By Marisa Garcia | June 12, 2017

We get it. Airlines want to be cool. They want to be down with the kids. They want to be seen as innovative and revolutionary. We’ve heard this six dozen times in the past three weeks alone. The Read More

News / Distribution

Airbus goes live on OTAs with Routehappy merchandising content

By Michele McDonald | June 6, 2017

Airbus has watched as airlines partner with Routehappy to showcase their differentiating features. Now it is getting in on the action to ensure that travelers don’t overlook the differentiating fea Read More

News / Technology

Emirates - more passengers, more mobile bookings, less profit

By Martin Cowen | May 12, 2017

Emirates Group - comprising the eponymous airline and Dnata, a mix of airport, ground handling and consumer travel businesses - has seen a big drop in its full-year profit. Revenues for the year to Read More

News / Technology

Gulf carriers seek ways to ease laptop ban

By Michele McDonald | March 31, 2017

The three major Gulf carriers -- Qatar Airways, Etihad and Emirates -- are developing workarounds to ease the pain and annoyance of the US Department of Homeland Security’s ban on large electronic dev Read More

News / Distribution

ATPCO incoming CEO pledges important role in future of airline distribution

By Kevin May | November 15, 2016

In an industry full of insidery type organsations and protocols, ATPCO is one of the most important but rarely discussed elements in the food chain. The Airline Tariff Publishing Company has its ro Read More

News / Distribution

Emirates criticises GDS model, claims a new idea will eventually disrupt it all

By Kevin May | September 13, 2016

Emirates is not particularly known for having a major axe to grind in public against some of its industry partners. Yet the president of Emirates, Tim Clark, is not very happy with the status quo i Read More

News / Technology

What passengers have always needed - virtual reality amenity kits

By Kevin May | July 18, 2016

Obviously, airline passengers just want to get to their destination as cheaply as possible, on-time and - hopefully - arrived rested. Yet part of that so-called passenger experience is now also foc Read More

News / Online

Emirates ups the ante on creating jaw-dropping videos for YouTube

By Kevin May | November 6, 2015

Most travel companies have come round to the idea that YouTube can be as important a marketing channel as any other when it comes showcasing a brand. Thus why so many have - often rather desperate Read More

News

Emirates and Dnata to turbocharge their enterprise tech strategy

By Sean O'Neil | October 20, 2015

Emirates Airline and its sister company Dnata, an air services provider, said today they are launching a plan to transform themselves into "the leading customer-centric, technology-enabled travel expe Read More

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