Food and Dining

News / Startups

Hospitality staffing platform Qwick closes $40M funding round to “end understaffing”

By Kathryn Walson | November 7, 2022

Qwick says it connects service-industry professionals directly with food and beverage shifts in real-time. Read More

News / Online

Travel apps have work to do in improving customer satisfaction

By Kathryn Walson | October 24, 2022

According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More

News / Online

Phocuswright Conference 2022: A conversation with Tripadvisor’s new CEO

By PhocusWire | October 10, 2022

Matt Goldberg sits down for his first interview as Tripadvisor CEO during The Phocuswright Conference in November. Read More

News / Online

Japan’s TakeMe lands $1.8M to expand restaurant-reservation service

By Kathryn Walson | September 22, 2022

TakeMe connects with OTAs such as Klook, KKday and Meituan to link foreign tourists with restaurants in Japan. Read More

News / Startups

U.K. startup wi-Q lands £3 million to digitalize payments in hospitality

By Jill Menze | September 8, 2022

Founded in 2014, wi-Q aims to help hospitality and leisure companies improve the guest experience via its mobile ordering and payments solutions. Read More

News / Technology

Vouch launches pre-arrival platform for hotels to earn revenue via upselling

By Kathryn Walson | August 31, 2022

Hotels maintain full control of pricing and inventory on offerings, including room upgrades, spa packages and third-party ancillary services. Read More

News / Online

Uber partners with Rokt to surface offers to customers at checkout

By Kathryn Walson | August 24, 2022

The partnership will initially launch with Uber Eats. Read More

News / Startups

Shackle raises $5.5M to digitize the hotel guest experience

By Jill Menze | August 23, 2022

Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More

News / Online

Cosmopolitan launches travel booking platform targeting Gen Z and millennials

By Jill Menze | August 17, 2022

With CosmoTrips, the women’s media brand wants to encourage its Gen Z and millennial audience of 62 million to “travel like an editor.” Read More

News / Online

How travel survives the people shortage

By Phocuswright Research | August 8, 2022

A Phocuswright Research article discusses the main challenges faced by the air and hotel segments in restarting and revamping their industries. Read More

News / Online

Uber doubles revenue to $8.1 billion in Q2 2022

By Jill Menze | August 2, 2022

Gross bookings for the quarter also reached an all-time high, growing 33% to $29.1 billion. Read More

Interview / Startups

VIDEO: HalalBooking - Launch pitch at Phocuswright Europe 2022

By PhocusWire | July 27, 2022

HalalBooking helps halal-conscious families find hotels that meet their specific needs. Read More

News / Online

Banks look to travel to boost customer loyalty

By Mitra Sorrells | July 15, 2022

Capital One, American Express and Revolut are among the banks partnering with travel brands. Read More

Opinion / Technology

Better spaces, better tech drive experiential hospitality

By Jason Fudin - Placemakr | July 8, 2022

Brands that provide tech-enabled services in spaces designed to meet the new needs of customers will drive loyalty and growth into the future. Read More