Front Office

Opinion / Technology

The solution to missed revenue opportunities in hospitality

By Max Starkov - hospitality consultant and strategist | April 8, 2022

Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More

Opinion / Technology

The art of “flirting” and generating revenue for hotels

By Shawn Tarter & Steve Turk | March 31, 2022

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More

Opinion / Technology

How to solve the lodging industry’s tech skills gap

By Sebastien Leitner - Cloudbeds | March 14, 2022

The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers. Read More

Opinion / Technology

No, guests do not require human-provided services in hospitality

By Max Starkov - hospitality consultant and strategist | January 4, 2022

Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing. Read More

Interview / Startups

VIDEO: MyStay - Summit pitch at Phocuswright Conference 2021

By PhocusWire | December 6, 2021

85% of guests are asking for a new concept of reception based on contactless access, so why there are only 3% of properties with online check-in, payments, e-keys? Read More

News / Startups

Kayak leads $60M Series C for Life House

By Mitra Sorrells | December 2, 2021

Life House and Kayak have been working together since last spring with the opening of Kayak Miami Beach, a hotel managed by Life House. Read More

News / Startups

Corporate travel startup backed by Concur founder launches with $41M raised

By Mitra Sorrells | September 23, 2021

Spotnana uses a cloud-based, API-friendly platform to provide unbundled travel services and automation to global corporations and travel companies. Read More

News / Online

My Method... How the Setai hotel used tech to transform the guest arrival experience

By David Mezuman - Duve | June 9, 2021

Working with Duve, The Setai, Sea of Galilee, is using digital communication solutions to streamline the check-in process for guests. Read More

News / Online

Q&A: OYO on how it wants to emerge from the COVID crisis

By Mitra Sorrells | June 8, 2021

Abhinav Sinha, COO of India-based OYO, discusses what the company has learned through the pandemic, new tech products it has launched and its plans for future growth. Read More

Interview / Technology

How I Got Here, episode 67 - Richard Valtr of Mews

By PhocusWire | June 3, 2021

Richard Valtr was back in his home country of the Czech Republic and helping with a family project to renovate and build a hotel, when the concept of Mews was formed. Read More

News / Technology

Can technology help hospitality labor shortages?

By Linda Fox | May 18, 2021

Hotels are dealing with huge staff shortages because of the pandemic, technologies are emerging to help and some say it's a short-term issue. Read More

News / Technology

MyDigitalOffice acquires Broadvine to boost hotel performance platform

By Linda Fox | May 17, 2021

MyDigitalOffice says the addition of Broadvine's budgeting and forecasting technology rounds out its platform. Read More

News / Technology

FPG acquires rival TSA Solutions to expand hotel tech and revenue optimization tools

By Kevin May | April 28, 2021

The deal is being touted as a means for FPG to bolster its portfolio of services in hospitality, previously including hotel software, front desk services and revenue optimization. Read More

Interview / Technology

STARTUP STAGE: WePlan brings tech to travel team planning

By Jill Menze | March 23, 2021

The Germany-based startup was founded by Franziska Burmester and Lana Jansen following successful careers in aviation consulting. Read More

News / Technology

TravelTech Show scheduled for September global marathon

By PhocusWire | March 4, 2021

The organizers believe that by this time the industry will be well on the road to recovery and the community will be ready to come together to share ideas and explore new ways of working towards... Read More

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