Lufthansa

Could generative AI make Google Maps a full travel app?
News / Technology
Could generative AI make Google Maps a full travel app?
By Linda Fox | June 16, 2023
A Lufthansa Innovation Hub study explores how generative AI could be the final piece of the map-based travel planning puzzle. Read More
Phocuswright Europe 2023: Airline customer experience and distribution developments
News / Distribution
Phocuswright Europe 2023: Airline customer experience and distribution developments
By PhocusWire | May 23, 2023
Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More
Rydes raises €3.5M to bring corporate mobility platform to U.S.
News / Startups
Rydes raises €3.5M to bring corporate mobility platform to U.S.
By Derek Catron | April 26, 2023
With Rydes, companies provide employees a monthly budget they can use to submit costs for ride hailing, car or bike rentals, public transport or fuel charge cards for their own vehicle.   ... Read More
Air Canada launches diverse NDC approach to distribution
News / Distribution
Air Canada launches diverse NDC approach to distribution
By Linda Fox | April 19, 2023
The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
Airlines brace for summer chaos as wider tech issues remain
News / Technology
Airlines brace for summer chaos as wider tech issues remain
By Linda Fox | April 11, 2023
Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in February that it was reducing its 2023 summer schedule by 34,000 flights. Read More
Lufthansa Innovation Hub unveils platform for booking off-site meetings
News / Startups
Lufthansa Innovation Hub unveils platform for booking off-site meetings
By Linda Fox | April 4, 2023
The service offers “curated team off-site packages” initially around Berlin with early customers including Eurowings Digital and ProductDock. Read More
SITA Lufthansa partnership
News / Online
SITA and Lufthansa digitize lost luggage solution
By Kathryn Walson | March 16, 2023
When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More
iata-modern-airline-retailing
News / Distribution
IATA maps road to achieve modern airline retailing by 2030
By Linda Fox | December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More
The long, costly and risky road to airline digital transformation
News / Technology
The long, costly and risky road to airline digital transformation
By Linda Fox | October 28, 2022
Airlines seem to acknowledge that to move away from legacy technology and modernise selling processes, they can no longer act alone. Read More
The push to digitalize the air travel experience
News / Technology
The push to digitalize the air travel experience
By Linda Fox | October 20, 2022
While Lufthansa Group has set up Digital Hangar to focus on the customer experience, other airlines are also addressing how they interact with customers.  Read More
airline-distribution-modern-retailing
News / Distribution
Can a "coalition of the willing" fix airline distribution?
By Linda Fox | October 6, 2022
Airlines are facing the fact that transformation is needed across front- and back-end processes. Read More
Aeronology, Lufthansa Group launch NDC offers
News / Distribution
Aeronology, Lufthansa Group launch NDC offers
By Jill Menze | October 6, 2022
The partnership with provide Aeronology’s travel advisor customers with access to Lufthansa Group’s NDC offers. Read More
amadeus-lufthansa-group-ndc
News / Distribution
Amadeus NDC content surpasses 20 airlines with addition of Lufthansa Group
By Mitra Sorrells | September 13, 2022
The Lufthansa Group content, including continuous pricing and a range of ancillary services, will begin to roll out in the fourth quarter of this year.   Read More
Lufthansa Innovation Hub on investor appetite, startup opportunities
News / Startups
Lufthansa Innovation Hub on investor appetite, startup opportunities
By PhocusWire | July 26, 2022
Lufthansa Innovation Hub's Christine Wang talks innovation gaps and startup opportunities in the PhocusWire Studio at Phocuswright Europe 2022. Read More