Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Business travel tech still not meeting employee expectations
News / Online
Business travel tech still not meeting employee expectations
By Linda Fox | January 28, 2025
The survey from Center found that while 88% of respondents reported having a written travel policy, employees are either unaware of them or ignore them, which makes compliance challenging. Read More
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
News / Distribution
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
By Yeoh Siew Hoon - Web In Travel | January 28, 2025
Brett Henry is enthused about a singular goal of building the best B2B hospitality marketplace in a region that’s booming. Read More
OpenAI debuts "Operator" agent that can book travel
News / Technology
OpenAI debuts "Operator" agent that can book travel
By Mitra Sorrells | January 24, 2025
While still very early days, the development of agents is moving fast and raises questions about the evolution of marketing strategies and search optimization, such as whether site design should change. Read More
PhocusWire's weekly travel tech news briefs: IBS Software, Smartvel, Spotnana and more
News / Technology
PhocusWire's weekly travel tech news briefs: IBS Software, Smartvel, Spotnana and more
By PhocusWire | January 24, 2025
Keep up with all the latest people, product and partner news from around the global travel industry. Read More
Tryp.com looks to U.K. and Germany for expansion
News / Startups
Tryp.com looks to U.K. and Germany for expansion
By Linda Fox | January 23, 2025
Denmark-based Tryp.com has forged media partnerships with U.K. and German television outlets to help build reach new audiences and build its brand. Read More
Strong demand boosts MakeMyTrip in final quarter of 2024
News / Online
Strong demand boosts MakeMyTrip in final quarter of 2024
By Linda Fox | January 23, 2025
MakeMyTrip attributed gains across its air ticketing, hotels and packages and bus ticketing business units to an increase in gross bookings and strong demand at home and outbound. Read More
Does Reddit have a serious role to play in trip planning?
News / Online
Does Reddit have a serious role to play in trip planning?
By Matthew Parsons | January 23, 2025
Reddit's r/travel community boasts 12-million members and screen views grew nearly 33% in the past year, making the platform an increasingly important consideration for travel planners.    Read More
Hotels saw average booking value increase through direct channels in '24
News / Distribution
Hotels saw average booking value increase through direct channels in '24
By Linda Fox | January 22, 2025
Hotels continue to broaden their distribution mix with new B2B and B2C partners entering the rankings of top booking sources in SiteMinder's annual trends report. Read More
Is travel at a tipping point?
From Our Partners / Online
Is travel at a tipping point?
By Travelport | January 22, 2025
Travelport’s new study asked over 2,100 consumers worldwide how they feel about retailing innovations emerging in other industries and whether they would like to see similar things offered in travel. Read More
CEO Spotlight: Luis Maroto of Amadeus
Interview / Distribution
CEO Spotlight: Luis Maroto of Amadeus
By Linda Fox | January 22, 2025
Luis Maroto's career at Amadeus spans 25 years and two IPOs. He joined the company in 2000 as director of marketing finance, became CFO in 2003 and was appointed president and CEO in 2011. Read More
4 ways generative AI will impact travel startups
News / Startups
4 ways generative AI will impact travel startups
By Phocuswright Research | January 21, 2025
Generative artificial intelligence has the potential to be so disruptive in the coming years, which makes planning ahead increasingly difficult for startups and investors considering investment or... Read More
B2B hotel platform HBX Group to raise €725M through IPO
News / Distribution
B2B hotel platform HBX Group to raise €725M through IPO
By Linda Fox | January 17, 2025
HBX Group was founded in Spain in 2001 as B2B bedbank Hotelbeds. Read More
Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel
News / Technology
Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel
By Morgan Hines | January 17, 2025
Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the hype has matched reality has been up for discussion. Read More
PhocusWire's weekly travel tech news briefs: Hostaway, Sabre, Serko and more
News / Technology
PhocusWire's weekly travel tech news briefs: Hostaway, Sabre, Serko and more
By PhocusWire | January 17, 2025
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
With U.S. TikTok ban looming, how could travel brands be impacted?
News / Online
With U.S. TikTok ban looming, how could travel brands be impacted?
By Morgan Hines | January 16, 2025
Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More