Research

News / Technology

The tech innovations and trends shaping travel in 2024

By D.J. Catron | July 15, 2024

Generative artificial intelligence still dominates the headlines and conference discussions, but it’s not the only travel-related technology influencing business operations today — or likely to affect... Read More

Opinion / Technology

How corporate travel managers can meet the challenges of continuous disruption

By Darrin Grafton - Serko | July 11, 2024

With the advancement of platforms that can seamlessly integrate all of these diverse booking offerings, managers have the capability to make their jobs easier while keeping their travelers coloring... Read More

Opinion / Technology

How generative AI can tackle “information overload” and empower travelers

By Emily Weiss - Accenture | June 7, 2024

The future of travel is bright, and as travelers are bombarded with an overwhelming amount of information on planning their trips, GenAI is the key to unlocking the sector's full potential. Read More

News / Online

International business travel declining amid inflation, report finds

By D.J. Catron | June 5, 2024

HotelHub analyzed 15 million hotel bookings dating back to 2022, revealing an uncertain business travel environment driven by persistent inflationary pressures. Read More

News / Technology

How brands are using interactive video to sell travel seamlessly

By Morgan Hines | May 29, 2024

With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More

News / Startups

Why trip-planning startups struggle, even as consumers call for an easier way

By D.J. Catron | April 30, 2024

An Accenture survey found consumers feel less confident about booking a hotel than buying a car, and booking a flight was nearly as nerve-wracking as getting a mortgage. Read More

News / Distribution

Hotels’ digital revenue hits record high, report shows

By Arvindh Yuvaraj - WebinTravel | April 26, 2024

The D-Edge report, drawing from the data of almost 5,000 independent hotels and small hotel groups across Europe and Asia, reveals a sharp increase in digital revenue for hotels. Read More

News / Online

Chinese travelers increasingly using apps, social media for trip planning, led by Gen Z women

By D.J. Catron | April 11, 2024

China Trading Desk’s quarterly Travel Sentiment Survey finds Chinese travelers are increasingly using travel applications like CTrip and Qunar and social media sites like Xiaohongshu and Douyin,... Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Online

New iSeatz report finds challenges for travel in membership group loyalty programs

By D.J. Catron | March 15, 2024

While most membership organizations offer travel perks in their loyalty programs, few members use the service when booking travel, the report found. Read More

News / Online

Turbulence ahead: Aviation leaders brace for elevated flight disruptions

By Derek Catron | February 6, 2024

Flight disruptions are 300% above historical norms, and aviation leaders expect those levels to remain elevated, a new study from Amadeus finds. Read More

News / Technology

Trip.com Group creates travel app for Apple Vision Pro

By Morgan Hines | February 5, 2024

Trip.com Group's Trip.Vision app is intended to bring realistic destination experiences to users at home - enabling them to to virtually explore places including Antarctica, the Maldives, Mount Everest... Read More

News / Technology

Phocuswright’s 2024 guide to travel innovation and tech

By Phocuswright Research | February 5, 2024

The Phocuswright report from a team of researchers looks at the most significant innovation trends in travel technology and distribution for 2024 and beyond. Read More