Trip.com Group

News / Online

Online travel giants set new record for marketing spend in ‘23

By Mitra Sorrells | March 13, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More

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AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie

By Morgan Hines | February 29, 2024

In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20 minutes or more - double the length of app users not engaging with the tool. Read More

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Trip.com Group sees significant bookings uplift across OTA platform

By Linda Fox | February 22, 2024

Trip.com Group reports revenue gains across accommodation, transportation ticketing, corporate travel and packages for Q4 2023. Read More

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Trip.com Group creates travel app for Apple Vision Pro

By Morgan Hines | February 5, 2024

Trip.com Group's Trip.Vision app is intended to bring realistic destination experiences to users at home - enabling them to to virtually explore places including Antarctica, the Maldives, Mount Everest... Read More

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Travel insiders swap insights on push for better data

By PhocusWire | December 22, 2023

The Phocuswright Bridge Series brought together experts from Trip.com, Despegar and the Saudi Tourism Authority. Read More

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Trip.com to use Amazon Web Services as strategic cloud partner

By Morgan Hines | December 1, 2023

Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More

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Trip.com Group attributes revenue gains to travel's "substantial recovery"

By Linda Fox | November 21, 2023

During an earnings call James Liang, Trip.com Group's chairman, added that outbound business is “rapidly recovering” and that the company anticipates “a continuously strong demand for outbound travel in... Read More

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Trip.com says platforms like TikTok will have difficulty challenging OTAs

By Linda Fox | September 5, 2023

Trip.com Group's Q2 2023 report revealed net revenue of $1.6 billion, up 180% year over year and 22% quarter over quarter. Read More

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Trip.com unveils AI travel assistant focused on personalization

By Web in Travel | July 25, 2023

By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More

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How Chinese OTAs turned around 3 years of COVID isolation

By Gary Bowerman - Phocuswright | July 24, 2023

Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years. Read More

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Microsoft, Trip.com and Kayak on their work with ChatGPT

By Derek Catron | June 15, 2023

Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its best-known tool. Read More

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Trip.com Group sees pent-up demand drive bookings above 2019 levels

By Mitra Sorrells | June 8, 2023

In a call with analysts to discuss Q1 results, company executives also spoke of continued integration of AI with "proper guardrails in place." Read More

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Trip.com unveils Trekki NFT to unite travel and Web3

By Linda Fox | June 5, 2023

Later this year the Singapore-based brand plans to sell 10,000 dolphin-themed NFTs, with its benefits tied to how much the token holder travels. Read More

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Getting ahead of Chinese traveler trends and behavior

By Linda Fox | May 24, 2023

The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new traveler behaviors, especially around mobile apps, are being observed. Read More