Viator

Industry leaders on the outlook for tours, activities and attractions
News / Online
Industry leaders on the outlook for tours, activities and attractions
By Mitra Sorrells | October 20, 2023
Viator CCO Sarah Dines, Rezdy CEO Chris Atkin and investor Michael Zeisser were among the panelists discussing the tours and activities sector at Arival 360 Orlando. Read More
Instagram moments boosting importance of travel experiences
News / Online
Instagram moments boosting importance of travel experiences
By D.J. Catron | October 5, 2023
While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.   Read More
The Phocuswright Conference 2023 – program, speakers and discount
News / Online
The Phocuswright Conference 2023 – program, speakers and discount
By PhocusWire | September 12, 2023
The travel industry's leaders and newest entrants gather in Fort Lauderdale November 13-16 for The Phocuswright Conference. Read More
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
News / Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells | August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More
Travel investors on trip planning and using B2C as a sandbox
News / Startups
Travel investors on trip planning and using B2C as a sandbox
By Linda Fox | July 12, 2023
Rod Cuthbert, travel industry veteran best known for founding Viator, joins Bobby Demri, founder and managing director of Roch Ventures, to talk travel investment trends in the PhocusWire Studio at... Read More
How tours and activities can build on travel momentum
News / Online
How tours and activities can build on travel momentum
By Derek Catron | June 28, 2023
A panel discussion at Phocuswright Europe brought together leaders from Viator, TUI Musement and Civitatis to discuss opportunities for tours and activities growth. Read More
4 key insights from Phocuswright Europe 2023
News / Online
4 key insights from Phocuswright Europe 2023
By Derek Catron | June 21, 2023
Clearing up a mystery over Airbnb’s marketing spend, balancing interests in the travel experience sector, calling for action on climate — they were all key moments during last week's conference.   Read More
Viator's Ben Drew on further growth, educating consumers
News / Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox | April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years. Read More
Tripadvisor CMO talks travel marketing, membership, video
News / Online
Tripadvisor CMO talks travel marketing, membership, video
By Linda Fox | March 16, 2023
Tripadvisor's chief marketing officer John Boris, who joined the company in late 2022, shares more on the company's strategy as well as his thoughts on the state of travel marketing. Read More
uber-travel-viator
News / Online
Uber adds Viator content, expands Uber Travel to 10K cities
By Mitra Sorrells | November 14, 2022
The Uber app now enables booking of a curated collection of Viator experiences in 14 cities around the United States, with the bookings fully managed by Viator.  Read More
The potential of connectivity standards for experiences
Opinion / Distribution
The potential of connectivity standards for experiences
By Stephen Joyce - Holibob | September 26, 2022
A new non-profit association, OCTO, wants to enable reservation and ticketing system providers and tour, activity and attraction ticket resellers to connect their systems for more efficient... Read More
Rod Cuthbert on why he’s “super positive” about travel
News / Online
Rod Cuthbert on why he’s “super positive” about travel
By PhocusWire | August 12, 2022
Travel industry veteran Rod Cuthbert discusses the ample opportunity for travel brands as well as the state of Viator and Google. Read More
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
News / Online
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
By Jill Menze | December 14, 2021
Following a mixed reaction to Viator’s marketing program Accelerate, president Ben Drew remains confident that the platform is building an industry-leading product. Read More
Viator tests new commission rate, raising skepticism with operators
News / Online
Viator tests new commission rate, raising skepticism with operators
By Jill Menze | October 22, 2021
Called Accelerate, Viator’s new program allows tour operators to pay to boost their visibility. Some are questioning the strategy. Read More
Do online travel agencies suffer from brand blindness?
Opinion / Online
Do online travel agencies suffer from brand blindness?
By Chris Torres - Tourism Marketing Agency | September 27, 2021
To grow a successful brand, online travel agencies need to refocus how they brand and market their services. Read More