Travel Guide

Interview / Startups

STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale

By Morgan Hines | June 20, 2024

Welcome Compass uses artificial intelligence to generate a personalized digital guide for guests that can include house rules, local recommendations, check-in/check-out instructions and more. Read More

News / Online

Satisfi Labs acquires omnichannel marketing automation platform Factoreal

By Mileva Sapic | June 18, 2024

Satisfi said the acquisition will improve customer engagement powered by conversational AI technology for its clients that include destination marketing organizations, zoos, museums and... Read More

Interview / Startups

Holidayheroes: EMEA People’s Choice Award winner at Phocuswright Europe 2024

By PhocusWire | June 17, 2024

Travel industry research authority Phocuswright announced the people's choice award winner of the latest Phocuswright Innovation Platform program Launch: EMEA. Read More

News / Online

How sustainable travel companies are helping consumers, brands understand certification

By Morgan Hines | June 14, 2024

James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More

News / Online

Why niche can be nice in the massive world of online travel

By Morgan Hines | June 13, 2024

The wide-ranging conversation on the environment for smaller online travel sites touched on the challenges and rewards of working in a smaller, specialized space. Read More

News / Online

Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds

By Morgan Hines | June 12, 2024

The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.” Read More

News / Online

Gen Z, millennials less interested in loyalty travel, OAG survey finds

By Morgan Hines | June 7, 2024

OAG’s North American survey included 2,000 travelers with intent to analyze services including rewards programs and ticket inclusions and how those might be driving purchasing habits. Read More

News / Technology

How travel brands are prioritizing group travel planning

By Morgan Hines | June 6, 2024

Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More

News / Technology

How brands are using interactive video to sell travel seamlessly

By Morgan Hines | May 29, 2024

With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More

News / Technology

Expedia designs travel media network as “one-stop shop” for advertisers

By Morgan Hines | May 24, 2024

The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and access based on its first-party data and existing partnerships. Read More

News / Technology

Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism

By Morgan Hines | May 23, 2024

Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More

News / Online

Expedia Group CTO Rathi Murthy out due to “violation of company policy”

By Mitra Sorrells | May 17, 2024

Murthy and one of the company's senior vice presidents are out, and the company said it is actively searching to fill the roles. Read More

News / Online

Barry Diller on AI, the future of Expedia Group and the transformative power of travel

By Morgan Hines | May 16, 2024

Expedia Group chairman and senior executive Barry Diller said he believes the world is seeing the beginning of the company's "next evolution" with Ariane Gorin as CEO. Read More