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News / Online

Booking Holdings' Fogel bullish on agentic AI amid strong 2024 results

By Morgan Hines | February 20, 2025

Booking Holdings reported record revenue of $23.7 billion in 2024 and saw accelerated growth in room nights for alternative accommodations during the fourth quarter. Read More

News / Online

The shifting loyalty landscape in travel

By Marisa Garcia | February 4, 2025

Established travel companies and startups are taking a fresh look at what drives loyalty as behavior shifts and new technology offers ways to get closer to customers. Read More

News / Distribution

“Self-destruction” to successful exit: How Brett Henry turned MG Group around

By Yeoh Siew Hoon - Web In Travel | January 28, 2025

Brett Henry is enthused about a singular goal of building the best B2B hospitality marketplace in a region that’s booming. Read More

News / Distribution

Hotels saw average booking value increase through direct channels in '24

By Linda Fox | January 22, 2025

Hotels continue to broaden their distribution mix with new B2B and B2C partners entering the rankings of top booking sources in SiteMinder's annual trends report. Read More

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing. Read More

News / Online

Booking expects $450M in savings through "transformation"

By Linda Fox | December 11, 2024

Booking Holdings CFO Ewout Steenbergen said the cost savings would help the company grow its top line, reduce complexity and reinvest in growth initiatives. Read More

News / Online

Travel experiences platform KKday plots expansion following $70M injection

By Mileva Sapic | December 4, 2024

KKday plans to enhance its market position, invest in artificial intelligence and deepen its presence across the Asia-Pacific region with its latest investment. Read More

News / Technology

Next generation travel tech: How AI is reshaping the future of travel

By Yeoh Siew Hoon - WiT | November 25, 2024

The Global Travel Tech Think Tank discusses how generative AI, personalization and human-machine interfaces will shape the next generation of travel. Read More

News / Online

Agoda’s Robert Rosenstein on using AI to solve real problems

By Matthew Parsons | November 25, 2024

Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel. Read More

News / Online

Booking.com says it is now in compliance with EU's DMA

By Morgan Hines | November 13, 2024

The company said the compliance update is the result after “months” of back and forth with the European Commission as well as other stakeholders. Read More

News / Online

Booking Holdings plans job cuts at Booking.com to drive efficiency

By Linda Fox | November 11, 2024

The company has not said how many jobs are expected to be lost at Booking.com or at what level or departments although it did refer to multiple jurisdictions. Read More

News / Online

Booking Holdings' connected trip transactions jump 40% year over year in Q3

By Morgan Hines | October 30, 2024

Booking Holdings brought in total revenue of $8 billion, a 9% increase compared to the same quarter last year, with 39% growth in airline tickets sold. Read More

News / Technology

Generative AI in travel - weighing the concerns versus the promise

By Linda Fox | October 17, 2024

Travel experts discussed the most exciting applications of generative AI at WiT Singapore while research from Amadeus flagged concerns around the technology. Read More

News / Online

How commerce media is catching on in travel

By Linda Fox | October 17, 2024

United, Expedia, Booking.com, Agoda, Priceline, Marriott and Uber have all established media networks in recent years and are earning significant revenue from them. Read More

News / Technology

Why Agoda's data strategy is more about the "science" than the data itself

By Linda Fox | October 16, 2024

Agoda's CTO and CPO discuss how they apply data science to improve processes and the knowledge gaps generative artificial intelligence has revealed for the OTA. Read More

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