Air Canada

News / Technology

Is technology improving airline customer service?

By Mark Frary | November 13, 2024

The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective. Read More

News / Distribution

PhocusWire's weekly travel tech news briefs: Sabre, Delta Airlines, SmartRyde, Amadeus

By PhocusWire | October 25, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Online

Should the airline industry be looking at sustainability more holistically?

By Morgan Hines | September 3, 2024

The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More

News / Online

PhocusWire's weekly travel tech news briefs: Amadeus, Sabre, Air Canada, Priceline, CWT and more

By PhocusWire | July 19, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Distribution

Airlines see less turbulence in accelerating NDC adoption

By Derek Catron | December 11, 2023

Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year. Read More

News / Technology

Personalization, Web3, NFTs - how airline loyalty programs are evolving

By Linda Fox | November 28, 2023

Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but it's evolution rather than revolution. Read More

News / Technology

Hopper adds Air Canada as first airline partner for Hopper Cloud

By Derek Catron | August 16, 2023

For a fee, travelers can add Hopper-powered “Cancel for Any Reason” to eligible non-refundable fare types booked on the Air Canada website. Read More

News / Distribution

Air Canada and Sabre reach distribution and retailing agreement

By Linda Fox | June 14, 2023

The partnership means Sabre-connected travel agents will be able to access Air Canada's NDC content in the coming months. Read More

News / Distribution

Airlines' NDC plans complicate travel advisor efforts

By Robert Silk – Travel Weekly | May 3, 2023

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

News / Distribution

Air Canada enables access to NDC content through Amadeus

By Mitra Sorrells | April 6, 2023

Air Canada will use Altéa NDC, Amadeus’ IT solution, to display enhanced content and offers. Read More

News / Online

United announces sustainable flight fund

By Kathryn Walson | February 22, 2023

United and its inaugural partners – Air Canada, Boeing, GE Aerospace, JPMorgan Chase and Honeywell – provided the initial investment of more then $100 million. Read More

News / Technology

Airlines urged to carefully consider carbon offset programs

By Linda Fox | September 29, 2022

Carbon offsetting programs are increasingly getting called out for how cheap they are and questioned on their efficacy - or, in some cases, existence. Read More