Artificial Intelligence

News / Technology

Accor's chief digital officer talks distribution, direct bookings and loyalty

By Linda Fox | March 20, 2025

Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty. Read More

News / Technology

Concur to get generative AI assistant from SAP

By Morgan Hines | March 19, 2025

SAP Concur also revealed it has expanded its partnership with American Express to launch real-time authorization data capability, alongside a number of other announcements. Read More

News / Technology

New laws drive hotels to explore digital ID solutions

By Marisa Garcia | March 19, 2025

As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More

News / Technology

Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps

By Linda Fox | March 18, 2025

The pilot offers website users the option to book their flight using AI alongside traditional search. Read More

From Our Partners / Technology

Profiling generative AI’s connection with traveler preferences

By Chris Hemmeter, Thayer Investment Partners | March 18, 2025

Thayer Investment Partners' Chris Hemmeter explains why infrastructure and data are critical elements in the ongoing disruption of travel search and discovery. Read More

Opinion / Technology

2025 is the year AI agents will transform airline shopping

By Rick Seaney - 3Victors | March 18, 2025

Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can. Read More

News / Online

Tripadvisor brings in Booking.com veteran as president of Viator

By Linda Fox | March 17, 2025

Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...

By PhocusWire | March 14, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Startups

AI trip planner Mindtrip acquires travel guide platform Thatch

By Morgan Hines | March 12, 2025

In a post addressed to creators and travelers Monday, Thatch said its content has migrated to Mindtrip. Read More

News / Technology

Air France-KLM partners with Accenture for cloud move

By Linda Fox | March 12, 2025

The multi-year initiative sees the airline group move applications from its three existing data centers in a bid to improve operations and increase agility. Read More

Interview / Online

CEO Spotlight: Pere Vallès of Exoticca

By Linda Fox | March 12, 2025

Exoticca's CEO Pere Valles discusses the company's strategy to play in the connected trip space, its technology investment and keeping investors happy. Read More

Interview / Startups

STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries

By Morgan Hines | March 11, 2025

Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline. Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can comprehend and generate human language text. Read More

News / Technology

Autonomous AI agent Manus joins the fray

By Linda Fox | March 10, 2025

China-based AI agent Manus is in early preview and attracting mixed reaction from the technology industry. Read More

News / Technology

Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?

By Florian Montag - Apaleo | March 10, 2025

Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital assistants will manage the entire hospitality tech ecosystem autonomously in the future. Read More

Most Popular
Latest Stories