Booking Holdings

News / Online

Agoda’s Robert Rosenstein on using AI to solve real problems

By Matthew Parsons | November 25, 2024

Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel. Read More

News / Online

Booking.com says it is now in compliance with EU's DMA

By Morgan Hines | November 13, 2024

The company said the compliance update is the result after “months” of back and forth with the European Commission as well as other stakeholders. Read More

News / Online

Booking Holdings plans job cuts at Booking.com to drive efficiency

By Linda Fox | November 11, 2024

The company has not said how many jobs are expected to be lost at Booking.com or at what level or departments although it did refer to multiple jurisdictions. Read More

News / Online

Booking Holdings' connected trip transactions jump 40% year over year in Q3

By Morgan Hines | October 30, 2024

Booking Holdings brought in total revenue of $8 billion, a 9% increase compared to the same quarter last year, with 39% growth in airline tickets sold. Read More

News / Online

How commerce media is catching on in travel

By Linda Fox | October 17, 2024

United, Expedia, Booking.com, Agoda, Priceline, Marriott and Uber have all established media networks in recent years and are earning significant revenue from them. Read More

News / Technology

Why Agoda's data strategy is more about the "science" than the data itself

By Linda Fox | October 16, 2024

Agoda's CTO and CPO discuss how they apply data science to improve processes and the knowledge gaps generative artificial intelligence has revealed for the OTA. Read More

News / Technology

Priceline adds voice capabilities from OpenAI to "Penny" chatbot

By Morgan Hines | October 2, 2024

Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical interactions and "speak" its response. Read More

News / Technology

Agoda’s co-founder Rosenstein: AI will widen the gap between haves and have-nots in travel

By Yeoh Siew Hoon - WiT | September 19, 2024

Robert Rosenstein said that while smaller companies can be faster and more nimble, the fact is the biggest benefit of AI right now to increase productivity and cut staff plays to the big companies. Read More

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Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's work in alternative accommodations and artificial intelligence and strong demand in Asia as key... Read More

News / Online

Online travel giants hone in on social, mobile, loyalty

By Linda Fox | September 4, 2024

In Q2 earnings calls, Booking Holdings said it was increasing spend in social platforms, while Expedia said it was getting "surgical" around identifying drivers of repeat business. Read More

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Booking.com’s U.S. managing director on growth plans, STRs and marketing

By Morgan Hines | August 27, 2024

Booking.com’s partnership with rapper Ludacris is its latest in a string of celebrity tie-ups. The marketing effort is more complex than a flash in a pan, according to Ben Harrell, U.S. managing... Read More

News / Online

Booking Holdings touts alternative accommodation growth, success on social media

By Mitra Sorrells | August 1, 2024

Booking Holdings said its alternative accommodation business is growing faster than its overall business and now has 7.8 million listings globally, up about 11% year over year. Read More

News / Online

Spanish regulators fine Booking.com €413M

By Mitra Sorrells and Derek Catron | July 30, 2024

Spanish authorities said Booking.com has violated competition laws by having an "unfair imbalance" in its relationship with hotels in the country and it has prevented other OTAs from "entering the... Read More

News / Distribution

U.S. Court rules against Booking.com in Ryanair screen-scraping lawsuit

By Mitra Sorrells | July 19, 2024

The jury in Delaware District Court also dismissed all of Booking.com's counterclaims against Ryanair, which included claims for defamation, unfair competition and deceptive trade practices. Read More