Cybersecurity

News / Technology

Airline tech bosses prioritize artificial intelligence investment

By Linda Fox | February 7, 2024

Airline technology spend has been increasing since 2020 and was expected to hit approximately $35 billion in 2023, up from 2022’s figure of $30 billion, according to the SITA Air Transport IT 2023... Read More

News / Technology

Sabre investigation finds no security concerns from alleged ransomware attack

By Derek Catron | October 10, 2023

Despite allegations from a ransomware group that it stole sensitive personal information from Sabre, the company said it has found no evidence that customer data has been compromised. Read More

News / Online

Airbnb announces new system to verify listings

By Derek Catron | September 21, 2023

Verified listings will be denoted by an icon starting in February for the U.S., Canada, Australia, the U.K. and France, with 30 more countries to be added next fall. Read More

News / Online

Report reveals cybersecurity vulnerabilities in hospitality

By Morgan Hines | September 7, 2023

Trustwave SpiderLabs reveals that the transition to mobile and contactless services is making the hospitality industry more vulnerable to cyber threats. Read More

News / Technology

Ryanair's online facial recognition creating friction for business travelers

By Lauren Arena – Business Travel News Europe | August 28, 2023

Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when booking flights with Ryanair due to the carrier's online booking verification process that requires... Read More

News / Technology

AI Insights: Generative AI for corporate travel service and communications

By PhocusWire | July 18, 2023

Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More

From Our Partners / Technology

Embracing blockchain for enhanced security and efficiency in travel

By Ralf Usbeck - Chain4Travel | June 8, 2023

With blockchain leading the way, the travel industry is poised for an era of innovation, enhanced collaboration and limitless possibilities. Read More

News / Technology

Why it's time for travel companies to address "technical debt"

By Derek Catron | May 15, 2023

WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More

News / Technology

Seamless but secure: ChatGPT and data protection in travel

By Mitra Sorrells | May 15, 2023

Join us for PhocusWire's next LinkedIn Audio Event as we discuss this topic with executives from Hopper, MakeMyTrip, Microsoft and Indicio. Read More

News / Technology

Future traveler segments and the forces forging them

By Linda Fox | February 7, 2023

A new Amadeus study defines different groups of travelers and gauges their attitudes toward travel in 2033. Read More

News / Technology

Airlines plan tech investment boost to drive efficiency

By Linda Fox | January 31, 2023

The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More

News / Online

Sonder guest reservation system hit by security breach

By Kathryn Walson | November 23, 2022

The company says it remains fully operational and the investigation into the incident is ongoing. Read More

News / Technology

4 clear objectives to assess cybersecurity threats and performance

By Phocuswright Research | November 21, 2022

Cybersecurity is an issue for every company’s management, board, employees, customers and business partners, and the essential issue boils down to balancing greater security with usability. Read More