Editors Pick

News / Technology

New laws drive hotels to explore digital ID solutions

By Marisa Garcia | March 19, 2025

As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More

Opinion / Technology

2025 is the year AI agents will transform airline shopping

By Rick Seaney - 3Victors | March 18, 2025

Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can. Read More

News / Online

Tripadvisor brings in Booking.com veteran as president of Viator

By Linda Fox | March 17, 2025

Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More

News / Startups

Why travel startup founders step away from running their companies

By Mark Frary | March 14, 2025

As travel startups begin to scale, founder/CEOs often take the decision to move to product or strategy roles and let someone with a different skillset lead the company through the next stage. Read More

News / Online

Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch

By Morgan Hines | March 13, 2025

The company is also hiring for several roles related to its Experiences business, including market managers tasked with supply growth in cities around the world. Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can comprehend and generate human language text. Read More

News / Technology

Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?

By Florian Montag - Apaleo | March 10, 2025

Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital assistants will manage the entire hospitality tech ecosystem autonomously in the future. Read More

News / Technology

Booking.com shares progress on AI initiatives

By Linda Fox | March 7, 2025

Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future. Read More

News / Technology

Will metasearch remain relevant with agentic AI's rise?

By Morgan Hines | March 6, 2025

With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected. Read More

News / Technology

Artificial intelligence and cybersecurity: How worried should travel brands be?

By Mark Frary | March 5, 2025

IT budgets are increasing but some experts say they may not be focused on the right areas. Read More

News / Technology

Alexa+ could earn “top-of-the-funnel” spot in travel research

By Morgan Hines | March 4, 2025

Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant. Read More

Opinion / Technology

Revolutionary travel management companies do exist

By Riaan van Schoor - Agentivity | March 3, 2025

Agentivity's co-founder Riaan van Schoor gives his response to a viewpoint published last week suggesting that the world of TMCs is broken and only a revolution will fix it. Read More

News / Online

Online travel giants spent $17.8B on marketing in 2024

By Linda Fox | February 28, 2025

The investment to acquire customers and strengthen brand sets a new record for the online giants and demonstrates the ferocious competition for customers in the market. Read More

News / Technology

Technology and politics reshape the travel deals landscape

By Matthew Parsons | February 27, 2025

When it comes to the merger and acquisition (M&A) landscape, technology and political issues appear to be playing more of a role in the decisions being made by authorities. Read More

Interview / Online

CEO Spotlight: Eric Goldreyer of Savvy

By Morgan Hines | February 26, 2025

Eric Goldreyer has spent three decades in the travel industry, with a focus on short-term rentals as founder of BedandBreakfast.com back in 1995 and later co-founder of TurnKey Vacation Rentals. Read More

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