Flight Centre

Opinion / Technology

Revolutionary travel management companies do exist

By Riaan van Schoor - Agentivity | March 3, 2025

Agentivity's co-founder Riaan van Schoor gives his response to a viewpoint published last week suggesting that the world of TMCs is broken and only a revolution will fix it. Read More

Opinion / Technology

Can a revolution fix the travel management world?

By Timothy O'Neil-Dunne - T2Impact | February 24, 2025

Many TMCs are no longer fit for purpose. They are drowning in data, fighting archaic processes and stuck in a business model optimized more for survival than service delivery. Read More

News / Distribution

UK regulator reconsidering block on Amex GBT's acquisition of CWT

By Michael B. Baker - Business Travel News | February 19, 2025

In a supplementary report the CMA said further analysis showed CWT's "financial position is unlikely to improve, and it potentially faces a trajectory of losing more business than it will gain." Read More

News / Distribution

The future of the travel management company

By Phocuswright Research | February 4, 2025

In today’s competitive market for business travel services, the traditional travel management company is being challenged. Read More

News / Online

Business travel division leads 2X growth for Flight Centre Travel Group

By Mitra Sorrells | August 28, 2024

Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation. Read More

News / Online

PhocusWire's weekly travel tech news briefs: Sabre, Hotels.com, Hospitable and more

By PhocusWire | August 23, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Technology

No big bang for generative AI in corporate travel yet

By Linda Fox | June 18, 2024

On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More

News / Technology

Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better

By D.J. Catron | June 12, 2024

At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry. Read More

News / Technology

How AI is altering travel companies’ C-suites and hiring strategy

By Morgan Hines | January 25, 2024

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Technology

Flight Centre Travel Group creates global “AI Center of Excellence”

By Mitra Sorrells | December 11, 2023

FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More

News / Distribution

Earnings roundup: EDreams, Flight Centre and Sonder

By Linda Fox | November 17, 2023

Highlights from the latest financial updates of eDreams Odigeo, Flight Centre and Sonder. Read More

News / Startups

Travel M&A activity heats up in post-pandemic era

By Linda Fox | November 14, 2023

The report tracked a total of 1,758 companies sold between 2014 and Q3 2023 with the majority of the deals taking place in Europe, 42%, and the United States, 38%. Read More

News / Technology

AI Insights: Generative AI for corporate travel service and communications

By PhocusWire | July 18, 2023

Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More