Hilton

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Flywire acquires hospitality payments specialist Sertifi for $330M

By Linda Fox | February 26, 2025

Sertifi offers an SaaS platform for the hotel and hospitality industry that enables global brands and independent hotels groups to securely sign contracts, exchange payment details and complete... Read More

News / Online

With U.S. TikTok ban looming, how could travel brands be impacted?

By Morgan Hines | January 16, 2025

Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More

News / Online

What's the point? Finding new opportunities to earn loyalty in travel

By Marisa Garcia | January 13, 2025

A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer... Read More

News / Online

Nuitée raises $48M to grow partnerships, products, team

By Morgan Hines | December 18, 2024

The round was led by Accel. Nuitée has also partnered with industry heads including Robert J. Mylod Jr., chairman of Booking.com, Jeff Boyd, ex-CEO of Priceline and Sam Shank, founder of HotelTonight. Read More

News / Online

Hilton partners with Be My Eyes to assist blind and low-vision guests

By Mileva Sapic | October 15, 2024

The Be My Eyes app directly connects Hilton guests who are blind or have low vision with a team of trained agents who can view the guest's surrounding through the mobile device's camera. Read More

News / Technology

Flexible living drives hospitality and residential technology convergence

By Matthew Parsons | October 8, 2024

The growing number of mixed-use properties creates gaps for a new breed of tech-enabled hospitality companies, in particular non-hotel brands, to enter new markets. Read More

News / Distribution

STR industry is evolving but remains ripe for opportunity

By Morgan Hines | July 1, 2024

Despite constraints, STR industry heads believe there are plenty of opportunities including professionalization, consulting and more in the rapidly evolving space. Read More

News / Startups

Digital tipping solution Grazzy adds IHG to portfolio of brand partners

By Mitra Sorrells | March 5, 2024

Grazzy, a PhocusWire Hot 25 Travel Startup for 2024, enables hotel guests to tip without cash and without requiring an app download or account setup. Read More

News / Technology

Hilton expands on-property messaging in response to traveler preferences

By Derek Catron | January 30, 2024

By the end of 2024, guests across the Hilton portfolio of more than 7,000 properties worldwide will be able to text for on-property requests. Last year, 3,618 Hilton properties used the system. Read More

News / Technology

How travel and financial institutions are tapping into the experiences trend

By Linda Fox | January 17, 2024

Senior executives from Capital One, Choice and Hilton share perspectives on providing consumers with the experiences they want and how technology is increasingly playing a role. Read More

News / Technology

IHG, Hilton, Marriott, Wyndham: How hotels prioritize mobile apps

By Morgan Hines | November 7, 2023

Hotel brands are adding more features to their mobile apps and using them as key tools for loyalty as consumers continue to be glued to their phones. Read More

News / Online

Hilton adds new digital solutions for business travel and events

By Mitra Sorrells | October 16, 2023

Hilton said SMEs account for about 85% of its business transient guests, and these new products are part of its commitment to “digitally transform the business travel experience.” Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Online

How travel brands are finding a voice on TikTok

By Linda Fox | June 28, 2023

TikTok's Hannah Bennett shares some of the current trends for travel on the platform as well as how brands including BA and Hilton are finding their voice. Read More

News / Technology

Journera debuts TripSignals platform to connect travel data

By Derek Catron | April 14, 2023

Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish. Read More

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