Close

Hotel

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

Accor's chief digital officer talks distribution, direct bookings and loyalty
News / Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox | March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty. Read More
Tripadvisor continues fight against fraudulent reviews as incidences increase
News / Online
Tripadvisor continues fight against fraudulent reviews as incidences increase
By Abby Crotty | March 19, 2025
Tripadvisor said member fraud—when an independent user posts a review that violates fraud guidelines—accounted for just over 39% of fake reviews. Read More
Concur to get generative AI assistant from SAP
News / Technology
Concur to get generative AI assistant from SAP
By Morgan Hines | March 19, 2025
SAP Concur also revealed it has expanded its partnership with American Express to launch real-time authorization data capability, alongside a number of other announcements. Read More
New laws drive hotels to explore digital ID solutions
News / Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia | March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
By PhocusWire | March 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Wyndham looks to Katanox to save distribution and payment costs
News / Technology
Wyndham looks to Katanox to save distribution and payment costs
By Linda Fox | March 13, 2025
The company, which has more than 9,000 properties under franchise, is working with Katanox to drive cost savings and operational efficiencies and better control for franchisees with the technology. Read More
CEO Spotlight: Pere Vallès of Exoticca
Interview / Online
CEO Spotlight: Pere Vallès of Exoticca
By Linda Fox | March 12, 2025
Exoticca's CEO Pere Valles discusses the company's strategy to play in the connected trip space, its technology investment and keeping investors happy. Read More
Autonomous AI agent Manus joins the fray
News / Technology
Autonomous AI agent Manus joins the fray
By Linda Fox | March 10, 2025
China-based AI agent Manus is in early preview and attracting mixed reaction from the technology industry. Read More
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
News / Technology
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
By Florian Montag - Apaleo | March 10, 2025
Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital assistants will manage the entire hospitality tech ecosystem autonomously in the future. Read More
PhocusWire's weekly travel tech news briefs: Cendyn, Daytrip, Shiji, TUI and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Cendyn, Daytrip, Shiji, TUI and more...
By PhocusWire | March 7, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Booking.com shares progress on AI initiatives
News / Technology
Booking.com shares progress on AI initiatives
By Linda Fox | March 7, 2025
Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future. Read More
Travel websites littered with accessibility issues
News / Online
Travel websites littered with accessibility issues
By Morgan Hines | March 6, 2025
The 2025 Digital Accessibility Index found an average of 297 accessibility issues per webpage during Q4 of 2024 across 400,000 pages on 15,000 websites in different industries including hospitality. Read More
Selina properties being converted to Socialtels under new owner
News / Technology
Selina properties being converted to Socialtels under new owner
By Jeffrey Weinstein - Hotel Investment Today | March 5, 2025
Collective Hospitality is reimagining the "digital nomad" brand it bought out of insolvency with a new name, a smaller footprint and a goal to partner with a big brand. Read More
Trip.com Group, WTTC provide glimpse of future technology game changers
News / Technology
Trip.com Group, WTTC provide glimpse of future technology game changers
By Linda Fox | March 5, 2025
The Trip.com Group/WTTC study is divided into four trend areas-digital technologies, financial technologies, future of mobility and breakthrough innovations- and evaluates why the trends are important... Read More
Mews raises $75M to expand in U.S., Europe
News / Technology
Mews raises $75M to expand in U.S., Europe
By Morgan Hines | March 4, 2025
The funding was led by Tiger Global, with input from existing investors including Kinnevik, Battery Ventures and Goldman Sachs Alternatives. Read More
More 
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Copyright © 2025 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Global Startup Pitch • Travel Tech Fellowship • Web In Travel • Phocuswright Europe • Inntopia • Retail Travel • Hotel Investment
Register Now