SITA

News / Online

Travelers are placing more value on customer experience when considering air travel

By Morgan Hines | September 8, 2023

SITA's latest Passenger IT Insights report finds travelers becoming more comfortable with technology, particularly mobile apps, and also increased desire for technology that boosts sustainability for... Read More

News / Technology

After successful test, SITA and Indicio accelerate digital travel ID

By Mitra Sorrells | August 9, 2023

Following a pilot in Aruba, SITA and Indicio are expanding their work on decentralized identity solutions that enable passengers to create a digital version of their passport that is stored in a mobile... Read More

News / Technology

Rise in mishandled baggage spotlights need for automation, study finds

By Kathryn Walson | May 17, 2023

After more than a decade of declining rates, the incidence of mishandled bags shot up by 75% last year as airlines and airports grappled with a surge in passengers. Read More

Opinion / Technology

How optimizing operations can help air industry decarbonize

By Yann Cabaret - SITA | April 21, 2023

By looking to existing and emerging technologies to optimize operations to decrease emissions, aviation can make an impact today while longer-term solutions such as sustainable aviation fuels become... Read More

News / Online

SITA and Lufthansa digitize lost luggage solution

By Kathryn Walson | March 16, 2023

When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More

Travel industry works to expedite passengers

News / Online

Travel industry works to avoid another chaotic summer

By Kathryn Walson | February 21, 2023

Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More

News / Technology

Airlines plan tech investment boost to drive efficiency

By Linda Fox | January 31, 2023

The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More

News / Technology

SITA partners with Zamna to digitize travel processes

By Kathryn Walson | January 26, 2023

Airlines and airports benefit from reduced processing times and less infrastructure needed to process passengers, Zamna says, while border agencies benefit from the checks happening pre-departure. Read More

News / Technology

More travelers embracing mobile, touchless technologies

By Kathryn Walson | July 1, 2022

Air passengers are adopting technology more on some stages of their journey than others, according to a new report by SITA. Read More

News / Technology

SITA brings its technology to vertiport locations

By Jill Menze | June 15, 2022

SITA is partnering with vertiport infrastructure owner and operator Skyports to bring its digital solutions to Skyports vertiport locations. Read More

News / Technology

Miami airport enables largest use of biometric tech in U.S.

By Mitra Sorrells | May 17, 2022

Miami International Airport is rolling out SITA's biometric boarding system for international flights at all of its more than 130 gates. Read More

News / Online

WTTC highlights need to prioritize cyber security

By Linda Fox | April 25, 2022

The World Travel & Tourism Council’s Codes To Resilience Report, launched in partnership with Microsoft, focuses on cyber crime protection and best practices. Read More

News / Technology

VIDEO: Building a digital connection between airlines and passengers

By PhocusWire | February 28, 2022

Speaking during PhocusWire Pulse, SITA Lab’s Gustavo Piña explains how the airport experience is changing. Read More

News / Technology

SITA appoints company veteran David Lavorel as CEO

By Kevin May | February 24, 2022

Joining in 2000 as a business process manager, Lavorel was most recently CEO of SITA's airports and borders unit, a post he'd held since June 2020. Read More