SiteMinder

How the latest consumer trends play out in travel
News / Technology
How the latest consumer trends play out in travel
By Linda Fox | November 19, 2024
Consumer trends reveal the desire for help with filtering the volumes of information as well as mixed sentiment around artificial intelligence. Read More
78% of travelers want to use AI in accommodation journey
News / Technology
78% of travelers want to use AI in accommodation journey
By Morgan Hines | November 12, 2024
The report from SiteMinder also found 52% travelers have abandoned an online booking after a bad experience, such as lack of site security, payment issues, loading times, design and a... Read More
Hotels embrace a new chapter in revenue management
News / Technology
Hotels embrace a new chapter in revenue management
By Matthew Parsons | October 23, 2024
Hotels are adopting revenue management techniques to boost outside of room sales as processes are increasingly automated and the technology becomes more accessible. Read More
SiteMinder sees platform evolution in revenue management
News / Technology
SiteMinder sees platform evolution in revenue management
By Linda Fox | September 17, 2024
The company is launching its revenue management technology Dynamic Revenue Plus in Australia and New Zealand and plans to offer the technology globally next year. Read More
International bookings rose in ’23 even as hotel rooms got costlier
News / Online
International bookings rose in ’23 even as hotel rooms got costlier
By Derek Catron | January 29, 2024
The SiteMinder trends report for 2023 was based on 115 million hotel bookings. Booking.com remained the most popular booking channel. Read More
Poor security, clunky processes driving online hotel booking abandonment
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
SiteMinder main
News / Online
Five traveler trends shaping the future of accommodations
By Kathryn Walson | September 28, 2022
For 78% of working travelers and 60% of leisure travelers, the “little things” – for example, a property’s scent, its artwork or the restaurant’s music – “always” or “often” impact whether they would... Read More
siteminder acquisition
News / Online
SiteMinder acquires GuestJoy to expand hotel commerce platform
By Kathryn Walson | August 23, 2022
A SiteMinder partner since 2017, GuestJoy will be fully integrated into the SiteMinder hotel commerce platform following the completion of the acquisition. Read More
siteminder-new-platform
News / Technology
SiteMinder consolidates products to create holistic platform for hoteliers
By Mitra Sorrells | April 5, 2022
The company describes its next-generation platform as putting “hotels at the center of their own purpose-built ecosystem.”   Read More
hopper-siteminder-partnership
News / Distribution
Hopper ramps up hotel inventory via SiteMinder deal
By Mitra Sorrells | February 7, 2022
The partnership means SiteMinder’s more than 33,000 hotels in 150 countries can now opt to make their properties visible in Hopper’s mobile marketplace.   Read More
Tracking travel startup investment trends in 2021
News / Startups
Tracking travel startup investment trends in 2021
By Linda Fox | December 15, 2021
Standout sectors attracting investment in 2021 include alternative accommodation and ground transportation while tours and activities, corporate travel and hotel tech startups are also getting some... Read More
Q&A: SiteMinder on how it went public during a pandemic
News / Technology
Q&A: SiteMinder on how it went public during a pandemic
By Kevin May | November 9, 2021
We spoke to CEO Sankar Narayan, who took over from co-founder and managing director Mike Ford three years ago, at the end of the its first day of trading as a public company. Read More
Hotel booking flexibility replaces price as top priority
News / Distribution
Hotel booking flexibility replaces price as top priority
By Linda Fox | September 28, 2021
Travelers now have higher expectations of their accommodation says SiteMinder in its Dynamic Traveller report. Read More
SiteMinder secures $74M funding round, plots public listing
News / Distribution
SiteMinder secures $74M funding round, plots public listing
By Linda Fox | September 14, 2021
Existing shareholders AustralianSuper and equity funds managed by BlackRock, Ellerston Capital and Pendal Group have also participated. Read More
In The Big Chair - Sankar Narayan of SiteMinder
Interview / Distribution
In The Big Chair - Sankar Narayan of SiteMinder
By Linda Fox | May 26, 2021
Sankar Narayan took up the reins at SiteMinder's first CEO in late 2018, joining from Xero, a cloud accounting software company. He previously held roles at technology and travel brands including Virgin... Read More