American Airlines

Fewer than 1 in 3 airlines have advanced offer and order strategies
News / Distribution
Fewer than 1 in 3 airlines have advanced offer and order strategies
By Morgan Hines | April 2, 2025
While the majority of airlines agree that retailing is important, there are a few key reasons why they're hesitant to move forward. Read More
Airlines expressed economic concern. Should online travel giants be worried?
News / Online
Airlines expressed economic concern. Should online travel giants be worried?
By Morgan Hines | March 27, 2025
Wall Street and travel industry analysts weigh in on how factors such as trade wars, economic woes and travel warnings could impact consumers' desire to travel. Read More
What deregulation could mean for U.S. airlines and the payment industry
Opinion / Technology
What deregulation could mean for U.S. airlines and the payment industry
By Tom Randklev - CellPoint Digital | January 21, 2025
Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry.... Read More
Travel's movers, shakers and newsmakers in 2024
News / Online
Travel's movers, shakers and newsmakers in 2024
By PhocusWire | December 18, 2024
These are the trends and topics in travel that have made headlines in 2024 and that we expect to hear more about in 2025. Read More
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
News / Online
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
By PhocusWire | December 13, 2024
This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage. Read More
Garner on the continuing evolution of airline distribution
News / Distribution
Garner on the continuing evolution of airline distribution
By Morgan Hines | December 4, 2024
In a keynote at The Beat Live, Cory Garner explained why airlines' interest in customer loyalty will help to boost their efforts to grow distribution through direct channels.   Read More
Amazon expands travel partners for Cyber Week deals
News / Online
Amazon expands travel partners for Cyber Week deals
By Morgan Hines | November 12, 2024
American Airlines, Delta Air Lines,Viator, Princess Cruises, Visit Florida, Royal Caribbean, Carnival and many other travel suppliers are partnering with the online retail giant. Read More
Snowflake expands its data cloud platform with capabilities tailored for travel
News / Technology
Snowflake expands its data cloud platform with capabilities tailored for travel
By Morgan Hines | September 24, 2024
 Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and Marriott.   Read More
The U.S. begins investigation of airline loyalty programs
News / Online
The U.S. begins investigation of airline loyalty programs
By Robert Silk – Travel Weekly | September 6, 2024
The U.S. Transportation Department has begun an inquiry into the loyalty programs of American, Delta, Southwest and United. Read More
Should the airline industry be looking at sustainability more holistically?
News / Online
Should the airline industry be looking at sustainability more holistically?
By Morgan Hines | September 3, 2024
The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More
Why the CrowdStrike crash hit Delta harder
News / Online
Why the CrowdStrike crash hit Delta harder
By Robert Silk – Travel Weekly | August 19, 2024
All of the major U.S. airlines were forced to halt operations when Microsoft Windows' operating systems crashed, yet each airline's experience was different. Read More
AA's former commercial chief Vasu Raja sees a simpler future for airline retailing
News / Distribution
AA's former commercial chief Vasu Raja sees a simpler future for airline retailing
By Linda Fox | August 12, 2024
American Airlines former CCO Vasu Raja discussed his views on the internet as a sales and distribution channel as well as future innovation in airline distribution with Cory Garner, a former sales and... Read More
Airline alliances redouble efforts to make multicarrier itineraries seamless
News / Distribution
Airline alliances redouble efforts to make multicarrier itineraries seamless
By Robert Silk - Travel Weekly | July 29, 2024
As the three major alliances have reached something close to global coverage, using technology to facilitate seamless, multicarrier journeys has become a priority. Read More
Global IT incident grounds major airlines
News / Technology
Global IT incident grounds major airlines
By Linda Fox | July 19, 2024
Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
Opinion / Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav | May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More