American Airlines

News / Online

Vasu Raja to leave American Airlines next month

By Donna M. Airoldi – Business Travel News | May 29, 2024

American Airlines chief commercial officer Vasu Raja will depart the airline in June. Stephen Johnson, vice chair and chief strategy officer, will assume his role immediately and help to lead the... Read More

News / Technology

How brands are using interactive video to sell travel seamlessly

By Morgan Hines | May 29, 2024

With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More

News / Distribution

American Airlines extends deadline for agencies to reach preferred status

By Jerry Limone - Travel Weekly | April 24, 2024

American had said it would cease awarding AAdvantage points for bookings through nonpreferred travel agencies starting May 1. The new deadline is July 11. Read More

News / Online

Travel groups warn of fewer trips if U.S. adopts plan to lower credit card fees

By Johanna Jainchill and Robert Silk – Travel Weekly | April 19, 2024

A proposal to lower credit card fees could have the unintended consequence of reducing travel by cutting into the funds that support loyalty programs, data from the U.S. Travel Association shows. Read More

News / Distribution

Delta partners with Accelya, Google on new NDC plans

By D.J. Catron | April 18, 2024

The last of the three major U.S. airlines to embrace modern retailing and distribution announced the partners it will work with, including IATA and ARC. Read More

News / Technology

Delta prepares to launch NDC solution “anchored around servicing”

By Mitra Sorrells | April 11, 2024

Next week Delta will reveal the technology companies it is working with that are helping to create its NDC solution. Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

News / Technology

American tightens mileage earning rules to motivate NDC, direct bookings

By Mitra Sorrells | February 20, 2024

American's new rules for earning miles and points, which go into effect for tickets issued May 1, are part of the carrier's strategy to get 100% of its bookings through internet-based channels. ... Read More

News / Distribution

American Airlines doubles down on digital distribution strategy

By Linda Fox | January 25, 2024

American Airlines said 80% of bookings currently come via internet-based channels with 65% of that coming from its website and mobile app. Read More

Opinion / Technology

How technology can help airlines meet traveler expectations

By Andrew Wilcock - Accelya | January 12, 2024

With the aviation industry continuing to chart its course to recovery, it's critical airlines adopt cutting-edge technology solutions to ensure their competitiveness in this evolving landscape. Read More

News / Distribution

Amtrav dishes data on American Airlines NDC strategy

By Linda Fox | January 10, 2024

In April 2023, American Airlines removed many of its lowest fares from traditional distribution channels enabling only working with NDC channels to access the content. Read More

News / Online

Travel veterans Kaufer, Lugli, Misunas on GenAI, social media, diversity and more

By Mitra Sorrells | January 5, 2024

While Flo Lugli, Kathy Misunas and Steve Kaufer are no longer in operational roles in travel, they are still very tuned in to what is happening across the industry. Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

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