Machine Learning

Is 2025 the year of payments transformation?
Opinion / Technology
Is 2025 the year of payments transformation?
By David Doctor - Outpayce from Amadeus | February 18, 2025
Predictions from Outpayce CEO David Doctor who believes many travel companies will put payments at the top of their priority list in 2025. Read More
STARTUP STAGE: Mendel wants to be the go-to corporate travel platform for Latin America
Interview / Startups
STARTUP STAGE: Mendel wants to be the go-to corporate travel platform for Latin America
By Morgan Hines | February 13, 2025
Founded in 2021 and based in Mexico City, the company provides a corporate travel platform that includes online booking, expense management and payments. Read More
CEO Spotlight: Sean Fitzpatrick of Lighthouse
Interview / Technology
CEO Spotlight: Sean Fitzpatrick of Lighthouse
By Linda Fox | February 13, 2025
The company raised $370 million in Series C funding in November, and Fitzpatrick sees huge opportunity for the company to grow, particularly in the independent hotel sector. Read More
Exoticca receives €25M to expand presence, build out AI technology
News / Technology
Exoticca receives €25M to expand presence, build out AI technology
By Morgan Hines | February 11, 2025
The €25 million comes in the form of a venture debt facility from BBVA Spark, following the company’s recently completed €60 million Series D round which was headed up by Quadrille Capital. Read More
Canary Technologies launches "AI Voice" platform to assist hotels
News / Technology
Canary Technologies launches "AI Voice" platform to assist hotels
By Morgan Hines | February 5, 2025
The platform has four AI solutions to manage front desk tasks, concierge services, bookings and central reservations. Read More
OpenAI’s “Operator” and its impact on travel search and marketing
News / Technology
OpenAI’s “Operator” and its impact on travel search and marketing
By Morgan Hines | February 3, 2025
OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about travel marketing's future. Read More
Less than a third of vacation rental property managers use AI
News / Technology
Less than a third of vacation rental property managers use AI
By Morgan Hines | January 22, 2025
Lodgify’s new report on the short term rental industry dives into technology, market and guest preferences trends. Read More
Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel
News / Technology
Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel
By Morgan Hines | January 17, 2025
Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the hype has matched reality has been up for discussion. Read More
U.K. regulator to investigate Google’s search dominance
News / Online
U.K. regulator to investigate Google’s search dominance
By Morgan Hines | January 14, 2025
The organization will look into how Google’s position is impacting businesses such as advertisers, the media and alternate search engines and also the effect on consumers.  Read More
Delta provides glimpse at future with digital assistant
News / Technology
Delta provides glimpse at future with digital assistant
By Morgan Hines | January 8, 2025
Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More
AWS on using technology to drive customer-centricity in travel
From Our Partners / Technology
AWS on using technology to drive customer-centricity in travel
By PhocusWire | January 8, 2025
 AWSprovides cloud computing technology to companies around the world, including many in travel and hospitality such as United Airlines, Air Canada, Trip.com, Booking.com, Choice Hotels and many... Read More
Phocuswright analysts share their travel predictions for 2025
News / Online
Phocuswright analysts share their travel predictions for 2025
By Morgan Hines | January 2, 2025
AI agents, luxury travel, developments in APAC, short-term rentals, digital ID and eVTOLS are some of the topics Phocuswright analysts are watching for 2025. Read More
TripSuite raises $5M to grow AI platform for agencies
News / Startups
TripSuite raises $5M to grow AI platform for agencies
By Morgan Hines | December 19, 2024
TripSuite's platform for travel agencies offers tools for customer relationship management, commission tracking, accounting, payments and more.  Read More
Not just a 2025 trend – genAI is the catalyst for a golden age of travel tech innovation
From Our Partners / Technology
Not just a 2025 trend – genAI is the catalyst for a golden age of travel tech innovation
By Chris Hemmeter, Thayer Investment Partners | December 18, 2024
This wave of genAI acceptance is so disruptive and absolute that it will unlock the cleansing of the tech stack, lead to the retirement of technical debt and give innovators the opportunity to build... Read More
Hostaway raises $365M for AI, product development and expansion
News / Technology
Hostaway raises $365M for AI, product development and expansion
By Linda Fox | December 17, 2024
The property management technology company has landed the funding from General Atlantic and previous investor PSG at a valuation of $925 million. Read More