Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

Majority of business travelers would let AI book travel elements

By Morgan Hines | March 20, 2025

A report from Amadeus Hospitality delves into business travelers’ technology interests, booking patterns and preferences around sharing data. Read More

News / Technology

Accor's chief digital officer talks distribution, direct bookings and loyalty

By Linda Fox | March 20, 2025

Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty. Read More

News / Technology

Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps

By Linda Fox | March 18, 2025

The pilot offers website users the option to book their flight using AI alongside traditional search. Read More

News / Online

Tripadvisor brings in Booking.com veteran as president of Viator

By Linda Fox | March 17, 2025

Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...

By PhocusWire | March 14, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

Interview / Startups

STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries

By Morgan Hines | March 11, 2025

Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline. Read More

From Our Partners / Online

Report: Beyond credit cards—the future of payments in the travel industry

By Michelle Bruno | March 11, 2025

This exclusive report from Phocuswire and UATP shares findings from an in-depth Phocuswright study on global travel payments. Read More

News / Technology

Autonomous AI agent Manus joins the fray

By Linda Fox | March 10, 2025

China-based AI agent Manus is in early preview and attracting mixed reaction from the technology industry. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Cendyn, Daytrip, Shiji, TUI and more...

By PhocusWire | March 7, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

News / Technology

Booking.com shares progress on AI initiatives

By Linda Fox | March 7, 2025

Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future. Read More

News / Technology

Will metasearch remain relevant with agentic AI's rise?

By Morgan Hines | March 6, 2025

With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected. Read More

News / Technology

Trip.com Group, WTTC provide glimpse of future technology game changers

By Linda Fox | March 5, 2025

The Trip.com Group/WTTC study is divided into four trend areas-digital technologies, financial technologies, future of mobility and breakthrough innovations- and evaluates why the trends are important... Read More