Opinion

How blockchain can revolutionize customer engagement in travel
Opinion / Technology
How blockchain can revolutionize customer engagement in travel
By Can Taner - Bitpace | January 3, 2025
Travel loyalty programs are becoming outdated and blockchain-based token systems may be the new solution.... Read More
How will the European Digital Identity Wallet impact travel in 2025?
Opinion / Technology
How will the European Digital Identity Wallet impact travel in 2025?
By Henk Marsman and Annet Steenbergen | December 19, 2024
The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers.  ... Read More
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
News / Online
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
By PhocusWire | December 13, 2024
This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage.... Read More
How increasing professionalization and technology can save STRs from anti-tourism sentiment
Opinion / Technology
How increasing professionalization and technology can save STRs from anti-tourism sentiment
By Frederik Lerche-Lerchenborg - Lavanda | December 12, 2024
Lavanda's CEO argues that professionalization in short-term rentals and technology can improve how rentals are managed and address the anti-tourism sentiment seen in popular destinations recently.... Read More
AI agents and the future of online travel agencies
Opinion / Technology
AI agents and the future of online travel agencies
By Christian Watts - Magpie | December 9, 2024
OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm?... Read More
How the hospitality industry can best exploit AI
Opinion / Technology
How the hospitality industry can best exploit AI
By Tim Davis - Pace Dimensions | December 6, 2024
Tim Davis of Pace Dimensions explores how the hospitality industry can take advantage of the technology across a number of front and back office processes.... Read More
The inevitable shift towards technology consolidation in short-term rentals
Opinion / Technology
The inevitable shift towards technology consolidation in short-term rentals
By Saber Kordestanchi - Hostaway | November 26, 2024
Hostaway co-founder Saber Kordestanchi discusses how all-in-one property management systems in vacation rentals could boost professionalization of the industry.... Read More
The next four years look bright for travel technology
Opinion / Online
The next four years look bright for travel technology
By Laura Chadwick, Travel Tech Association | November 18, 2024
Travel Technology Association president and CEO Laura Chadwick says the industry has an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies.... Read More
Actions, not words, will make sustainability work for the short-term rental industry
Opinion / Online
Actions, not words, will make sustainability work for the short-term rental industry
By Bob Garner - EnviroRental | November 15, 2024
As COP29 draws to a close, Bob Garner, founder of EnviroRental, discusses the importance of taking action to make sustainability work for the short-term rental industry.... Read More
How AI-powered search might impact travel discovery
Opinion / Online
How AI-powered search might impact travel discovery
By Christian Watts - Magpie | November 5, 2024
As search dynamics evolve with the growth of generative AI-powered platforms, what should travel companies be thinking about and what steps can they take for future success?... Read More
Supporting neurodiversity in the travel technology sector
Opinion / Technology
Supporting neurodiversity in the travel technology sector
By Maria Von Foerster - RightRez | November 4, 2024
Maria Von Foerster, CEO of RightRez, discusses how the travel technology sector can welcome and benefit from the neurodiverse community.... Read More
Thinking of travel "as a service" can help build a better traveler experience
Opinion / Distribution
Thinking of travel "as a service" can help build a better traveler experience
By Jay Richmond - Amadeus | October 28, 2024
Amadeus senior director Jay Richmond discusses how cloud technology and accessibility to data have the potential to create a smoother experience for travelers.... Read More
Business travel, the CrowdStrike outage and the ongoing leakage battle
Opinion / Technology
Business travel, the CrowdStrike outage and the ongoing leakage battle
By Darrin Grafton - Serko | October 25, 2024
Serko CEO and co-founder Darrin Grafton discusses how businesses and travel industry stakeholders might ease travel policy leakage issues and ultimately provide a better experience for all.... Read More
How an Uber-Expedia merger could redefine the travel experience
Opinion / Online
How an Uber-Expedia merger could redefine the travel experience
By Aaron Gowell - SilverRail | October 22, 2024
The rumored tie-up would mix Uber’s high-frequency, low-cost engagement with Expedia’s low-frequency, high-value transactions - layered with AI and a massive customer base.  ... Read More
Why Uber isn't buying Expedia, but I still think Amazon should
Opinion / Online
Why Uber isn't buying Expedia, but I still think Amazon should
By Clayton Reid | October 17, 2024
Word that Uber has considered acquiring Expedia Group - first reported by the Financial Times - has generated quite a bit of reaction from industry leaders, including this opinion from the former CEO of MMGY Global.... Read More