Technology

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
Accor's chief digital officer talks distribution, direct bookings and loyalty
News / Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox | March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's... Read More
Concur to get generative AI assistant from SAP
News / Technology
Concur to get generative AI assistant from SAP
By Morgan Hines | March 19, 2025
SAP Concur also revealed it has expanded its partnership with American Express to launch real-time... Read More
New laws drive hotels to explore digital ID solutions
News / Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia | March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels... Read More
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
News / Technology
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
By Linda Fox | March 18, 2025
The pilot offers website users the option to book their flight using AI alongside traditional search.... Read More
Profiling generative AI’s connection with traveler preferences
From Our Partners / Technology
Profiling generative AI’s connection with traveler preferences
By Chris Hemmeter, Thayer Investment Partners | March 18, 2025
Thayer Investment Partners' Chris Hemmeter explains why infrastructure and data are critical elements... Read More
2025 is the year AI agents will transform airline shopping
Opinion / Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors | March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily... Read More
Virgin Atlantic partners with Joby for U.K. electric air taxi service
News / Technology
Virgin Atlantic partners with Joby for U.K. electric air taxi service
By Linda Fox | March 17, 2025
The companies hope to offer zero-emission, short-range journeys across the UK, starting with regional... Read More
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
By PhocusWire | March 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Wyndham looks to Katanox to save distribution and payment costs
News / Technology
Wyndham looks to Katanox to save distribution and payment costs
By Linda Fox | March 13, 2025
The company, which has more than 9,000 properties under franchise, is working with Katanox to drive... Read More
Air France-KLM partners with Accenture for cloud move
News / Technology
Air France-KLM partners with Accenture for cloud move
By Linda Fox | March 12, 2025
The multi-year initiative sees the airline group move applications from its three existing data... Read More
Sponsored Content
From Our Partners
In the age of AI, how can travel and hospitality brands differentiate for success?
December 10, 2024
In the age of AI, how can travel and hospitality brands differentiate for success?
Join this free webinar to discover how AI is reshaping the future of travel by enabling seamless,... On Demand
Travel reimagined: How Gen Z is shaping tomorrow’s trends
December 4, 2024
Travel reimagined: How Gen Z is shaping tomorrow’s trends
Join Ciklum and Stripe as we dive deep into the concept of frictionless travel — a critical approach... On Demand
Hotel visit trends 2024: Insights and growth drivers
November 13, 2024
Hotel visit trends 2024: Insights and growth drivers
Join us for a data-driven exploration of the hotel industry in 2024 during this free webinar hosted by... On Demand